RETURNS & REFUNDS
Returns & Refunds
We want you to feel confident when shopping with All Misc.
If you are not completely satisfied with your purchase, you may have the right to cancel your order and return the product, subject to the conditions below and your statutory consumer rights.
14 Days
You can notify us within 14 days of receiving your order if you wish to cancel your purchase.
14-Day Cancellation
14 Days
After notifying us, you normally have further 14 days to return the item.
14 Days to Return
Up to 14 Days
Eligible refunds are processed in accordance with applicable law.
Refunds
14-Day Cancellation Period
For most online purchases, you have 14 days from the day you receive your order to let us know that you want to cancel your purchase.
You do not need to provide a reason for cancelling.
After notifying us, you normally have a further 14 days to return the product.
Return Conditions
Returned products should be handled only as much as reasonably necessary to inspect their nature, characteristics and functionality, in the same way you would be able to handle them in a shop.
Please take reasonable care of the product while it is in your possession.
If the value of an item is reduced because it was handled beyond what is reasonably necessary to inspect it, we may be entitled to deduct the resulting reduction in value from your refund.
Return Shipping Costs
For cancellations due to a change of mind, you are normally responsible for the direct cost of returning the product, unless we have agreed otherwise or applicable law requires us to cover the cost.
Before sending anything back, please contact us so we can provide the appropriate return instructions.
Faulty, Damaged or Incorrect Items
If your order arrives damaged, is faulty, is not as described, or you receive the wrong item, please contact us as soon as possible.
Please provide your order number and, where appropriate, photographs or other information that helps us understand the issue.
Your statutory consumer rights are not affected by this policy. Depending on the circumstances, you may have rights to a repair, replacement or refund under UK consumer law.
How to Request a Return
To request a return or cancellation, please contact us through our Contact Us page.
Please include:
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Order number
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Reason for contacting us
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Any relevant photos or additional information
We will provide the next steps and return instructions where applicable.
Refunds
Once your return has been received, or where applicable you have provided evidence that the goods have been sent back, we will process your refund in accordance with applicable law.
For eligible cancellations, refunds will normally be made using the same payment method used for the original purchase.
Standard delivery charges will be refunded where required. If you selected a more expensive delivery option, we are generally only required to refund the cost of the least expensive standard delivery option offered.
When Will I Receive My Refund?
For eligible cancellations, refunds must generally be made without undue delay and no later than 14 days after the relevant refund deadline is triggered. For returned goods, this is generally 14 days after we receive the goods back or, where applicable, receive evidence that they have been sent back.
Please note that the time it takes for the refunded amount to appear in your account may also depend on your bank or payment provider.
Questions About Returns?
We're here to help.
Have a questions about cancellations, returns or refunds? Visit our Contact Us page.